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Employment

Quest Diagnostics - Specialty Laboratories Inc.

Valencia, Ca 03/2008 - Present

Engineer, Software - Assoc

* Being Software Engineer of the Esoteric Business Units, I am responsible for application support. Many of the systems created for calculating and reporting laboratory data require maintenance, and validation. I help develop and implement the necessary changes. I have also maintained some existing responsibilities. This includes maintaining, and improving the client facing products offered for online orders and results, and the in house interfacing applications. When required, I also update product documentation for internal and customer use. I also develop and run simple reporting solutions for the clinical trials department.

Client Systems Analyst 

* As a CSA it is my responsibility to learn, discover, and elicit the needs of our clients to Specialty Labs. Mainly this means supporting, maintaining, and improving the client facing products like, the online orders and results software, and the interfacing applications developed in house. Both used by medical facilities nationally. Improvements could be to the processes we use to support the clients, updating the method used to communicate with our client, or updating the software our clients use. When required I also update documentation of the products to keep them relevant.

Specialty Laboratories Inc.
Valencia, Ca 12/2005 - 03/2008
Information Technology System Support

* I am crucial to the daily operation of mission critical software as an ITSS . Mainly the thin client ordering software used by medical facilities and the interfacing applications developed in house. My role and responsibility has increased to include creating training and presentation pieces and advise on future interface and thin client projects. 

JustFlowers 
Los Angeles, CA 8/2005 - 12/2005
Member Technical Staff 

* JustFlowers is a small company that depends on it's employees to be versatile. As a part of the Information Technology team I deal with many aspects of day to day operations. Working to maintain employee hardware and software is one responsibility I've been tasked with. Another is the management and maintenance of crucial servers and company wide network. Lastly is the help in development of applications for use on the internet and intra net. 

Specialty Laboratories Inc.
Valencia, Ca 2/1999 - 8/2005
Systems Support Analyst

* As a Support Analyst I am crucial to the daily operation of mission critical software. Mainly the thin client ordering software used by medical facilities. My role and responsibility has increased to include maintenance and skilled tier help desk support. * 1999 - 2001 = Re-design and maintain thin client site, DataPassportMD.com, that generates over 4000 transactions per day. (ASP, SQL, Photo Shop) * 2000 - 2005 = Re-design and maintain web based in house developed CRM application simply known as Support Site. (ASP, Access, Javascript, Paint Shop Pro) * 2001 - 2005 = Consult and implement form and navigation design of Magic Helpdesk a CRM application.

Education

Art Institute of Los Angeles
Santa Monica, Ca 1998 - 2000
AA/ Arts

* Completed an Associate in Science of Computer Animation.

* Course curriculum included studies in general design, figure drawing, 2D animation, 3D animation, 3d modeling, texturing, composting, and motion graphics.